ITIL 2011 Foundation is the most recognized skill and certification for IT professionals and employees wishing to excel in IT Service Management. Organizations adopt, adapt and implement ITIL to gain better results and enhanced performance. ITIL is continuously evolving and improving and it has recently gone through an update in 2011. Out training program includes all the changes of ITIL 2011. Participants will learn the principles and core elements of the Service Lifecycle approach to IT Service Management according to ITIL 2011. An interactive approach is used combining lecture, discussion and question and answer.
Who Should Attend?
All IT Professional, Systems and Network Administrators, Managers and executives who are responsible for the delivery of IT services in an organization.
Business Manager or business process owner in an organization to understand what to Expect IT Services (SLA, CSAT, Opportunities, Business & Technology Enablement)
ITIL® is a registered trade mark of AXELOS Limited
The Swirl logo™ is a trade mark of AXELOS Limited
Why Global Skills Development Agency?
- Only Authorised Accredited Partner of AXELOS in Bangladesh
- 100% Certification Warranty based on Quality of training (if anyone fail, Global Skills will re-pay the certification cost)
- Trainer with 15+ Yr. Experience
- Own training materials (book) Accredited by EXIN & AXELOS
- Excellent Pre & Post Professional Training Support
- Very Affordable Pricing with high Quality Training
Get 15% discount by registering here
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